At Redwood Lane LLC, we welcome customer questions and feedback. Whether you need assistance with a product, have a question about an order, or would like clarification regarding our store policies, our customer support team is available to assist you.

Customer Service

Company Name: Redwood Lane LLC

Email: [email protected]

Phone: 1-774-395-6760

Business Address:
403 Verstovia Avenue
Sitka, AK 99835
United States

How We Can Help

You may contact us regarding:

• Product information and specifications.
• Order confirmation and order status.
• Shipping and delivery questions.
• Returns, refunds, and eligible product issues.
• Payment and checkout questions.
• Website policies and general customer inquiries.

Email Inquiries

When contacting us about an existing order, please include your order number and the email address used at checkout, if available. Providing these details helps us identify your order and respond more efficiently.

Please do not include your full payment card number, card security code, password, or other sensitive payment credentials in your message.

Response Time

We aim to respond to customer inquiries within 1–2 business days. Response times may vary during weekends, public holidays, or periods of unusually high inquiry volume.

We appreciate your interest in Redwood Lane LLC and look forward to assisting you.